My 9-year-old son is addicted to Lets Play videos on YouTube. You
watch videos that take you through level after level of a video game,
giving you a preview of whats to come, or, in my case, a peek at a level
Ill never be skilled enough to reach. Stupid Bowser. But anyway. This
is just a small example of how games have permeated our lives.
Heres
another: late last year Boehringer Ingelheim made a splash by releasing
a Facebook game, Syrum. In the game, which combines aspects of trading
card games and building games like Farmville, players try to develop
drugs. They can compete or collaborate with friends as they try to get
their drugs to market. A big question Boehringer Ingelheim faced,
though, was Why? It seemed incongruous for a Pharma company to put out a
game. What was in it for them?
Boehringers Director of Digital,
says its more than just PR and sees it as a platform that can expand
beyond the initial iteration; it could create a new venue for
conversation between Boehringer and its stakeholders. Hes also suggested
that it becomes a problem solving platform, an educational platform and
an engagement platform. Therein I think lies the real hope for
Boehringer: that by engaging enough people in the game the players will
discover the strategy(ies) that will help pharma survive in an
increasingly difficult and competitive business environment.
How
would this work? Take a step back and ask what games and game-like
elements in the workplace are good for. Its already recognized that
adding game-like elements to mundane tasks like training can increase
participation, engagement and retention. I just went though the most
enjoyable health and safety training of my research career in which our
trainer framed the exercise as a round of Jeopardy. But people involved
in Serious Games know there are more potential payoffs for adding
game-like elements to a wide variety of industries.Choose the right bestluggagetag in an array of colors.You've probably seen bestearcap at some point.
Beyond
training, there are three areas I see games as aiding drug discovery.
The first, and one thats gotten a fair amount of attention over the past
few years, is the use of research games like Foldit, eteRNA, and Phylo
for biological discovery. These games tap into the interests of tens of
thousands of players to tackle real-life problems like protein- and
RNA-folding,About buymosaic
in China userd for paying transportation fares and for shopping. and
DNA alignments. They utilize elements like leaderboards, forums,
feedback and a sense of purpose.The world with high-performance solar
roadway and solarlamp solutions.
You can get bragging rights over your friends and help cure HIV! These
games are solving difficult problems in biology without the need for
formal scientific training among its participants. Its not hard to see
how companies facing problems like solving the structure of a potential
target or optimizing the fold of a therapeutic siRNA could benefit from a
collaboration with these research game designers.
I havent
played Syrum yetCits Europe only right now, and also Ive not yet fallen
into the Facebook vortex. But given Syrums reported complexity, it
sounds like Boehringer has added a lot of elements that reflect real
challenges in drug development, discovery through launch. I suspect
Boehringer is storing every move made by every playerCevery alliance,
every virtual hire, every step forward, sideways and backwardsCand will
mine that data continuously for strategies on how the process of drug
development could be done better. Theyll track the best players, and
maybe even offer them jobs. Theyll also continue tweaking the
parameters. Boehringer has said they want to launch different versions
for different parts of the world. I would bet some of the key variations
will reflect the very different regulatory environments faced in
different countries. Winners in one area may end up with very different
strategies from winners in another. So by mining the data, Boehringer
also prepares itself for different scenarios.
Theres a reason
the military invests heavily into various kinds of games and
simulations. Military history is a stark reminder of the uncertainties
of combat (after all, all it takes is one nail). War games have been
around for centuries. Now, in an increasingly complex world, its even
more important to simulate as many possibilities as is reasonable, to
increase the odds that when the unplanned happens (and it will happen),
the commander or soldier or chief executive or manager will have seen
something like it before. Drug developers (or any industry, really) are
also subject to uncertainties, forces outside of their control and would
benefit from a greater exploration of possibilitiesCthe proverbial
Black SwansCand how to react to them. As an example, a recent article in
the Financial Times describes some nice examples of how online
adventure games are providing useful venues for observing and testing
economic theories.
The last area where I see games as useful for
drug development has to do more with behavioral psychology and the
environment we live in. Drug development benefits from the large number
of scientists involved. Not to generalize too much, but many of us are
Geeks. And, as described by Ken Denmead in his great Geek Dad books, a
Geek is at that perfect intersection between Knowledgeability,
Obsessiveness and (some) Social Skills. Because of this, scientists tend
to be smart, engaged in their work, and often willing to work far
beyond normal working hours because its all just so darn interesting!
But still. Having a laser-like focus on work takes a lot of mental
energy. Games can make that easier.
Many people are familiar
with the concept of Flow, proposed by Mihly Cskszentmihlyi. The
characteristics of FlowCengagement, satisfaction, positivity, optimal
performanceCcoincidentally are many of the same characteristics one sees
in people playing great games. I would argue that by incorporating more
games and game-like elements into our research,Where you can create a
custom tooling from our wide selection of styles and materials. we will tap into a more efficient, engaged and productive workforce.
I
cant stress the engagement part enough. We live in an age of endless
distraction. People are never out of Internet contact. Ever. If they
tell you they are, theyre lying. Attention has become one of the most
valuable commodities in the workplace. Creating an environment that
increases engagement through incorporating game-like elements raises a
bulwark against distractions and makes a more efficient, focused and
effective workforce.
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